Last Updated: [Insert Date]

Welcome to Ping Store! These Terms and Conditions govern your use of our website at pinggolfshop.com and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these terms.

1. General Information

Store Name: Ping Store

Business Address: 1359 Cambridge Court, Mesa, US 85205

Contact Email: [email protected]

Phone: +1 (555) 123-4567

2. Target Audience & Product Characteristics

Ping Store specializes in premium golf equipment and accessories for serious golfers. Our products include:

  • High-performance golf clubs (drivers, fairway woods, hybrids, iron sets)
  • Specialty equipment (left-handed and junior clubs, custom-fitted clubs)
  • Quality golf accessories (bags, headcovers, gloves, headwear)
  • Golf apparel (base layers, belts, ladies’ golf clothing)

Our store caters to golf enthusiasts who value precision equipment and exceptional customer service.

3. User Obligations and Responsibilities

3.1 Account Registration

When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Misrepresent your identity or provide false information
  • Use automated systems to extract data from our site

4. Products and Services

4.1 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, we cannot guarantee that all information is completely error-free.

4.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

4.3 Custom-Fitted Clubs

Custom-fitted golf clubs (including left-handed and junior clubs) are made to your specifications and cannot be returned unless defective.

5. Order and Payment Terms

5.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.

5.2 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

5.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method at the time of order confirmation.

5.4 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

6. Shipping Policy

6.1 Shipping Methods

We offer two shipping options:

  • Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after shipment
  • Free Shipping: Available on orders over $50, shipped via EMS with delivery in 15-25 business days after shipment

6.2 Delivery Areas

We ship worldwide except to certain Asian and remote regions. International customers are responsible for any customs fees or import taxes.

6.3 Delivery Issues

If you experience delivery problems, please contact us immediately. We will work with the shipping carrier to resolve the issue.

7. Returns and Refunds

7.1 Return Policy

We accept returns within 15 days of delivery for most items in their original condition (unused, with tags attached, and in original packaging).

7.2 Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned:

  • Golf Gloves (due to personal fitting requirements)
  • Headwear (for hygiene reasons)
  • Custom-fitted golf clubs (including left-handed and junior clubs)
  • Any items not in original condition

7.3 Return Process

  1. Email our customer service at [email protected] with your return request
  2. Once approved, package your item securely in the original packaging
  3. Ship your return to: Ping Store Returns, 1359 Cambridge Court, Mesa, US 85205

Return shipping costs are the customer’s responsibility unless the return is due to our error.

7.4 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Shipping fees are non-refundable unless the return is due to our error.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not use any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Ping Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products.

Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

10. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for information about how we collect, use, and protect your personal data.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]
Phone: +1 (555) 123-4567
Mail: Ping Store, 1359 Cambridge Court, Mesa, US 85205

Thank you for choosing Ping Store – where premium golf equipment meets exceptional customer service.